Qualification Description
This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.
At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management, program coordination or the development of new business opportunities.

Job Outcomes
- Early intervention worker
- Youth officer
- Welfare worker
- Case worker
- Community services worker
- Program coordinator
- Group facilitator

Packaging
To be eligible for the award of the CHC52015 Diploma of Community Services learners must successfully complete a total of 16 units comprising:
8 core units
8 elective units, consisting of at least 6 units from the electives listed in training package up to 2 units from the electives listed as packaging rule, any endorsed Training Packages or accredited courses – these units must be relevant to the work outcome
All electives chosen must contribute to a valid, industry-supported vocational outcome.
Pathways
Students who successfully complete this qualification may pathway into further study options:
- Bachelor of Community Services*
- Bachelor of Social Work*
* Subject to the University / Institute’s Entry requirments and Credit Transfer Policy.
Fees and Charges
Enrolment Fee: AUD $250.00
Material Tuition Fee: AUD $550.00
(These Fees are Non-refundable and are due on application)
Course Tuition fee AUD $17,200.00 paid as follows:
Before the commencement of Term 1: $2,150.00 + ($250 Non-refundable Enrolment Fee and $550 material fees) =$2950
Before the commencement of Term 2: $2,150.00
Before the commencement of Term 3: $2,150.00
Before the commencement of Term 4: $2,150.00
Before the commencement of Term 5: $2,150.00
Before the commencement of Term 6: $2,150.00
Before the commencement of Term 7: $2,150.00
Before the commencement of Term 8: $2,150.00
Total Course Fees Incl. Tuition, (Non-refundable Enrolment and Material fee): $18,000.00
Admission Requirement for International Student
Age
All Student must be aged 18 years of age or over at the time of applying for admission in the Institute.
Language, Literacy and Numeracy Requirements
It is expected that students demonstrate language, literacy and numeracy skills at the appropriate level to be able to succeed in the course.
Additional support will be available for those with low LL&N skills identified through the pre-entry test.
The student would need the following skills:
- Oral communication for verbal reports/group work.
- Written communication for written assignments
- Numeracy to complete numeracy tasks in class.
Literacy skills to gain knowledge through reading and the use of media and technology.
Minimum Academic Requirements
Requirements for Work Placement
A Police Clearance Certificate is mandatory prior to your work placement; Student must undertake a Federal Police Check (AFP) or NSW Police check
(Police Check/AFP must be no less than 12 months old).
To Obtain Police Check Please follow link below
Working with Children check
Previous Recognitions
We Offer Credit Transfer (CT) to Individuals who can provide documentary evidence of prior formal study pertaining to the unit of competency. Candidate with prior experience can be assessed with RPL (Recognition of Prior Learning). CT is for free of charge and fees applies for the RPL.
Protection of fees paid in advance
Student fees paid in advance are protected through the Australian Federal Government Tuition Protection Service. Please see https://tps.gov.au/StaticContent/Get/StudentInformation for additional information on this service.
Core units
UNIT CODE | UNIT TITLE |
CHCCCS007 | Develop and implement service programs |
CHCCOM003 | Develop workplace communication strategies |
CHCDEV002 | Analyse impacts of sociological factors on clients in community work and services |
CHCDIV003 | Manage and Promote Diversity |
CHCLEG003 | Manage legal and ethical compliance |
CHCMGT005 | Facilitate workplace debriefing and support processes |
CHCPRP003 | Reflect on and improve own professional practice |
HLTWHS004 | Manage work health and safety |
Elective Units
CHCCCS004 | Assess co-existing needs |
CHCCSM004 | Coordinate complex case requirements |
CHCCSM005 | Develop, facilitate and review all aspects of case management |
CHCCSM006 | Provide case management supervision |
CHCCDE011 | Implement community development strategies |
CHCCSL001 | Establish and confirm the counselling relationship |
CHCADV002 | Provide advocacy and representation services |
CHCDEV001 | Confirm client developmental status |

Delivery Location
Level 1, 575-597 Pacific Highway, St Leonards NSW 2065
For further information including timetable intake dates please fill contact form.

Course Duration
This course is 96 weeks long including 80 weeks of study (8 x 10-week term inclusive of 6 weeks of work placement / 120hrs) and 16 weeks holiday.

Cancellation Policy
We are unable to refund students who do not turn up for first aid classes or decide later after booking that they do not want to attend. Changes to class times are allowed, but not within 72 hours of the class commencing.