Qualification Description

This qualification reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason. Work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outputs.  Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.


No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.

Packaging for each specialisation:

To be eligible for the award of the CHC33015 – Certificate III in Individual Support learners must successfully complete a total of 13 units comprising:

  • 7 core units
  • 6 elective units, consisting of:
  • At least 4 units from the electives listed below, at least 2 units must be from those units listed under Groups A, B or C, as given in training package.
  • up to 2 units from the electives listed in Community Services training package, or from any endorsed Training Package or accredited course
  • Any combination of electives that meets the rules above can be selected for the award of the Certificate III in Individual Support.
  • Where appropriate, electives may be packaged to provide a qualification with a specialisation.
  • Packaging for each specialisation:
  • All Group A electives must be selected for award of the Certificate III in Individual Support (Ageing).
  • At least four units from Group C electives must be selected for award of the Certificate III in Individual Support (Home and Community).
  • Where two specialisations are completed award of the qualification would read Certificate III in Individual Support (Ageing, Home and Community).
Delivery Location: Level 1, 575-597 Pacific Highway, St Leonards NSW 2065

For further information including timetable intake dates please contact ISMT

Course Duration:

This course is 52 weeks long including 40 weeks of study (4 x 10 week term inclusive of 6 weeks of work placement  120hrs) and 12 weeks holiday.

Employment Pathways:

Job roles and position titles vary across different health care industry sectors. Possible job titles relevant to this qualification may include:

  • Personal care worker
  • Personal care assistant
  • Home care worker
  • Community care / support worker
  • Community service employee
  • Health care assistant
  • Respite care worker
  • Care service employee
Students who successfully complete this qualification may pathway into further study options:

CHC43015 – Certificate IV in Ageing Support

CHC43115 Certificate IV In Disability

CHC52015 – Diploma of Community Services

HLT54115-Diploma of Nursing

Fees and Charges

Application Fee:                                      AUD $250.00

Material Fee:                                           AUD $250.00

(These Fees are Non-refundable and are due on application)

Course Tuition fee:                                      AUD $12,000.00 paid as follows:

Before the commencement of Term 1:   AUD $3,500.00 Inc( Non refundable $250 Application fees and $250 material fee)

Before the commencement of Term 2:     AUD $3,000.00

Before the commencement of Term 3:     AUD $3,000.00

Before the commencement of Term 4:     AUD $3,000.00

Total Course Fees incl Tuition, non-refundable Application Fee and Material fee: $12,500.00
Course Duration:

This course is 52 weeks long including 40 weeks of study (4 x 10-week term inclusive of 6 weeks of work placement / 120hrs) and 12 weeks holiday.

Entry Requirement


All Student must be aged 18 years of age or over at the time of applying for admission in the Institute.

Language, Literacy and Numeracy Requirements

It is expected that students demonstrate language, literacy and numeracy skills at the appropriate level to be able to succeed in the course.

Additional support will be available for those with low LL&N skills identified through the pre-entry test.

The student would need the following skills:

  • Oral communication for verbal reports/group work.
  • Written communication for written assignments
  • Numeracy to complete numeracy tasks in class.

Literacy skills to gain knowledge through reading and the use of media and technology.

Minimum Academic Requirements

Satisfactory Completion of Equivalent to Australian Year 12 qualification. Relevant work experience will be taken into consideration

Minimum English requirements

IELTS (Academic): minimum overall band of 5.5 (with no individual band below 5.0)

PTE (Pearson Test of English) (Academic): minimum score of 46 (with no band less than 42)

Cambridge English: Advanced (CAE) score of 47

TOEFL Internet Based Test (IBT) score of 62

Visa Requirements
  • International Student must meet the requirement for the student Visa (i.e., Subclass 500) and:
  • Be of good character with genuine interest to undertake the qualification
  • Are of sound health
  • Must be able to undertake a minimum of 20-hours of classroom training per week.
  • Have acceptable health insurance through the Overseas Student Health Cover (OSHC) for self and any family members accompanying student to Australia.
  • Demonstrate the capacity to meet basic living costs requirements set by the Australian Government
  • Have a genuine intent of studying
  • Note: More information about studying and student visa requirements can be found at the department of home affairs (homeaffairs.gov.au)
Requirements for Work Placement

A Police Clearance Certificate is mandatory prior to your work placement; Student must undertake a Federal Police Check (AFP) or NSW Police check

(Police Check/AFP must be no less than 12 months old).

To Obtain Police Check Please follow link below


Working with Children check


Relevant immunisation check (as per NSW health guidelines) These checks must be completed at the start of the course and prior to industry work placement. Students must be physically able to do moderate amount of lifting using the appropriate equipment. The students should not have any mobility, hearing, and vision problems to carry out duties efficiently in the hospital or community care settings whilst at placement.

Previous Recognitions

We Offer Credit Transfer (CT) to Individuals who can provide documentary evidence of prior formal study pertaining to the unit of competency. Candidate with prior experience can be assessed with RPL (Recognition of Prior Learning). CT is for free of charge and fees applies for the RPL.

Protection of fees paid in advance      

Student fees paid in advance are protected through the Australian Federal Government Tuition Protection Service.  Please see https://tps.gov.au/StaticContent/Get/StudentInformation for additional information on this service.

Core units

CHCCCS015Provide individualised support
CHCCCS023Support independence and well being
CHCCOM005Communicate and work in health or community services
CHCDIV001Work with diverse people
CHCLEG001Work legally and ethically
HLTAAP001Recognise healthy body systems
HLTWHS002Follow safe work practices for direct client care
Group A electives – AGEING specialisation (3 units)
CHCAGE001Facilitate the empowerment of older people
CHCAGE005Provide support to people living with dementia
CHCCCS011Meet personal support needs
Group C electives – HOME AND COMMUNITY specialisation (4 units)
CHCAGE001Facilitate the empowerment of older people
CHCCCS011Meet personal support needs
CHCCCS025Support relationships with carers and families
CHCHCS001Provide home and community support services
Other elective:
CHCCCS006Facilitate individual service planning and delivery

CHC33015 Certificate-III in Individual Support(Ageing,Home and Community)CRICOS Course Code: 0101895

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